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FAQs

Frequently Asked Questions about:

About Payment and Ordering

About Production Time, Shipment and Delivery

About Hardbags
About Bike specific Hardbags Kit
About Leather bags
About LED Turn Signals
About Bag Guards and Luggage Racks
About Color Match
About Quick Detachable Tsukayu Fairings

Payment and Ordering

Visa Mastercard Discover American Express eCheck
We accept credit card payment through Paypal, Tsukayu payment system, Phone order or Wire transfer. Paypal accepts Visa, Mastercard, American Express, Discover and debit cards, you don’t have to register Paypal account. If you sign up for a PayPal account, then this will link to your bank account, debit, or credit cards for payment. Bank Transfer is also accepted for some countries. Please refer to HERE.

No need.

Please click “add to cart” for all items you have chosen to order. Then please click “checkout”, payment page will be loaded. Please refer to HERE.

Any custom duties, taxes or international bank charges will not be included in the prices. You should be responsible for any custom duties or taxes (charged by the customs), or international bank fee (charged by your bank), depending on the policy of specific country. Tsukayu Products (Motorcycle parts and accessories) are custom free items in US, most of our customers from US will not be charged any custom duties or taxes. If you did, please contact the beneficiary for clarification or more details.
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Production Time, Shipment and Delivery

Current production time from the date you place order is 1-4 weeks and the delivery time is 3-6 days. It needs 1-2 weeks more for color match order as we have to order paint. In Winter, we can ship within 7 days for some products.
UPS/ DHL/ FedEx/ Air parcel, Depends on countries.
No, different shipping cost applies to different countries. Please refer to the product pages for more info.
Our products cannot be delivered to a PO box. If you submitted order(s) with a PO box address, please kindly provide us another physical shipping address by email.
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Return and Warranty Policy

Please refer to HERE (“return policy” and “Warranty” part). We provide 6 months warranty period. For the defected electronic items (e.g. stereo and speakers), we offer 1 year warranty

Please kindly send us email with pictures of the damage parts to let us have better understanding of the situation. We will get back to you with solutions or arrange to send you replacements if necessary.
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Hardbags

Our hard saddlebags are made of fiberglass or ABS, lockable, waterproof, removable, easily fit on most Cruisers and Touring Motorcycles and perfectly follows the contour of your motorcycle’s fender. They are the best choice for customizing your ride with quality Hardbags at affordable prices. They come with Carpet Lined, upgraded latch, and all Mounting Hardware you needed for installation. Our Mounting Brackets and all other mounting hardware are made of very strong, show chrome, quality stainless steel, making Tsukayu’s mounting system heavy-duty and extremely stable. Tsukayu OEM Z Mounting brackets only provide for Strong bags, Coner bags, Jumbo Strong bags and Patrol bags. Now we offer specific bags for some bikes such as RoadKing, Deluxe, Heritage, FatBob, VTX, Vstar, Roadliner, M109R, etc. Some of them are mounted with Tsukayu quick release brackets. Please click the products on the left for more details.
Yes, all of them are lockable with keys and removable. Some bags come with Tsukayu quick release brackets can be removed easily in just 2-3 seconds.

For universal bags mounted with Tsukayu z brackets, please refer to HERE. (Rubber washers are no longer needed for installation.)
For bags mounted with Tsukayu quick release brackets, please refer to HERE.

Please refer to HERE.

Currently, only “Easy Strong” hard saddlebags work with Ghost brackets or Easy brackets. Please refer to HERE.

The Jumbo Strong is 2 inches wider than the Strong. They are both round shape, but Jumbo has bigger size which can store more things. The capacity for the Strong bags is 26 liters each side and Jumbo Strong bags is 40 liters each side.

Strong/ Quick release strong: http://www.tsukayu.com/strong%27s%20dimension.htm
Jumbo Strong: http://www.tsukayu.com/jumbostrong’s%20dimension.html
Coner: http://www.tsukayu.com/coner%27s%20dimension.htm
Patrol: http://www.tsukayu.com/patrol%27s%20dimension.htm
Stretched Hard Saddlebags for RoadKing: http://www.tsukayu.com/HardSaddlebagsforRoadKing’s%20dimension.html

The approximate dimensions of the Sportster bags are:
Lid: 18’’ x 7.5’’
Bag: 23’’ length, 17’’ height, 8.5’’width

The approximate dimension of the Touring Trunk is : 22 ” W, ~18″ L , 13″ H

For the dimensions of other saddlebags, please refer to their product pages, under “useful links”.

The Suggested maximum loading of our saddlebags is 15 lbs, but the actual maximum loading is much heavier than this value, we can sit even on the bags. Our mounting bracket is probably the strongest one in the market. There is no problem for mounting the bags.
The “Patrol” bags, Quick release bags for VTX C, Wide stretched bags for RoadKing, Quick release Wide bags for Roadliner, HD Style Quick Release bags for Sportster, Quick Release “Patrol” Hardbags specific for Heritage or Deluxe, Hardbags for FatBob, Hardbags for FatBoy. They come with Tsukayu side latches with LOCKS, which is made of solid casted zinc alloy, chrome plated and with keys
The “Coner” bags, “Touring Trunk”, “Hard Saddlebags for RoadKing” and “Audio Tour Packs”
The Trunk/ Tour packs and the saddlebags will come with the same lock and keys.
Tsukayu mounting brackets and all necessary mounting hardware will be included for most of Tsukayu bags. For Hardbags for RoadKing, Classic hardbags for Roadliner, Hardbags for VStar, Hardbags for Heritage, HD style audio Tour Packs, they will be mounted with stock brackets (NOT included). For “Easy Strong”, Easy brackets should be ordered seperately.
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Bike specific Hardbags Kit

The main difference is that bike specific hardbags are pre-drilled holes for mounting and ready to be installed in the bike. Bike specific bags fit with stock pipe, and will be positioned very close to the stock pipes (as close as 1cm spacing); normal bags (non-bike specific bags) can fit with aftermarket pipes, you can install the bags wherever you want. The mounting brackets and hardware are the same for bike specific bags and non-bike specific bags. If your bike model hasn’t been listed in bike specific drop down list, that means bike specific hardbags kit is not available for your bike yet. Please order non-bike specific version and fill in your bike model.
For bike with Stock pipes, bike specific hardbags kit is recommended; For bike with aftermarket pipes, normal hardbags kit is recommended.
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Vinyl covered bags

Vinyl is much durable and practical than genuine leather, especially for outdoor environment. Vinyl resists all weather conditions and requires practically no maintenance.
Normally, there is no problem when the vinyl bags get wet since it is waterproof. You may wipe the bags with dry cloth when they get wet. No maintenance is needed at all.
No, it is not yet available.
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LED Turn Signals

The LED is amber color in normal, but we can make them in red as per request. Please send us e-mail for special request after order is made.
Yes. Depend on where you wire the LED to, you can connect to turn signals, parking light OR brake light (but NOT both), please refer to HERE for more information.

Please refer to HERE.

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Bag Guards and Luggage Racks

No, as this allows flexibility for customer to install them wherever they like.
Yes.
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Color Match

We provide one tone color match service. For saddlebags, one part color matching price is US$350 and two part color matching price is US$450; For fairing, color matching price is US$450.
No. You are suggested to order the saddlebags or fairings in primer and then color match at your side.
One part color needs top coat. Two part color means those colors need top and base coat.

Please check the color-rite paint code from HERE.

Yes.

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Quick Detachable Tsukayu Fairings

hand laid figerglass or ABS, much stronger than fiberglass made with chopper gun

Batwing 6×9 fairing, Classic fairing, GPS fairing, Plain fairing, Double Boox fairing and Boox One fairing fits many crusiers with 8″ headlight, they have the same outer size but different in inner design, materials, stereo and storage options. Plain fairing has no Stereo system (Some bikes can only be installed plain fairing. Please refer to below application guides). GPS fairing comes with GPS stereo and 6″x9″ speakers. 6×9 and Classic fairings come with the same standard CD players, only different in the speakers.
Double Boox, Boox One, Choppa and Plain fairings are one piece fairing and made in ABS. Double boox and Boox one storage fairings come with storage, amplifier, bluetooth handlebar control and 6″x9″ speakers. Boox one GPS fairing has GPS stereo installed.
Small batwing fairing fits bikes with small headlight (around 6″) and custom bikes, it has option on 6″x9″ or 6.5″ speakers. Choppa fairing fits choppers and custom bikes. M109 fairing and Fatbob fairing are specific fairings designed for M109R and Fatbob.

Please refer to below links for model compatibility:

GPS fairing: “Model compatibility for GPS Fairing”

6×9, Classic and Plain fairings: “Model compatibility”

Double Boox fairing: ““Model compatibility for Double Boox Batwing Fairing”

Boox One fairing: ““Model compatibility for Boox One Batwing Fairing”

Small fairing: “Model compatibility for Small Batwing Fairing“

Choppa fairing: ““Model compatibility for Choppa Fairing”

No, they fit other metric bikes as well. Please refer to the model compatibility lists of different fairings.
Yes, Tsukayu will provide all necessary brackets and hardware for mounting. Please refer to the model compatibility lists of different fairings.
Exposed forks mean forks without covers, like vtx1300C and 1800R. Covered forks means forks with covers. Please refer to HERE.
It is already built inside the fairings.
Yes, you can plug your i-Pod, MP3 players, or many other music sources to the AUX input.
No, if all wires have been connected according to Tsukayu fairing installation guide. Please make sure everything is turned off when the bike is parked.
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